CIO objectives when migrating from Exchange to Office 365
- Service continuity and minimized downtime
- Data security and compliance (RGPD, PRA/PCA)
- Streamlined administration and automation
Technical prerequisites for a successful migration
- Inventory and mapping of the Exchange environment (versions, databases, DAGs, connectors, namespaces, certificates)
- Directory synchronization: implementation of Azure AD Connect (hybrid mode, OR filtering, attribute management)
- DNS preparation: domain validation, configuration of Autodiscover, MX, SPF, DKIM, DMARC records
- Security: TLS encryption, MFA, Conditional Access, external access management
- Licenses: allocation of Office 365 licenses (Exchange Online Plan 1/2, etc.)
Exchange OnPremise to Office 365 migration architecture
- Hybrid mode (Hybrid Modern Auth recommended): allows coexistence, gradual migration, centralized management of mailboxes and SMTP flows
- Exchange Hybrid Configuration Wizard (HCW): configuration of mail flows, delegation, free/busy, batch migration, etc.
- Object management: synchronization of shared boxes, resources, distribution groups, delegated permissions
Our approach to migrating from Exchange OnPremise to Office 365
1. Preparing the environment
- Exchange v20xx update (latest CU, security patches)
- AD health check, replication, obsolete object cleanup
- Virtual URL configuration (OWA, EWS, MAPI, Autodiscover)
- Deploying Azure AD Connect (with Password Hash Sync or Pass-Through Auth)
2. Hybrid mode configuration
- Running HCW (Hybrid Configuration Wizard)
- Publication of necessary services (EWS, Autodiscover) via reverse proxy or firewall
- Configuration of mail flow connectors (inbound/outbound) between Exchange Online and On-Prem
- Enable identity federation (if SSO required)
3. Mailbox migration
- Planning of migration batches (by department, site, criticality)
- Migration endpoints (MRS Proxy)
- Migration monitoring (logs, alerts, PowerShell reporting)
- Archive management, shared boxes, delegates, access rights
4. Post-migration and optimization
- Flow validation (mailflow, calendars, mobile access)
- Object cleaning, deactivation of empty bases
- Update administration scripts, documentation, runbooks
- Training of support teams and user communication
Security and compliance after Exchange Online migration
- MFA/Conditional Access: enhanced access to Exchange Online boxes
- Audit and traceability: mailbox audit activation, DLP alerts, log supervision
- Advanced protection: activate Exchange Online Protection (EOP), Defender for Office 365 (ATP)
- RGPD compliance: managing the right to be forgotten, retention, eDiscovery
Office 365 migration results
- Reduced attack surface (end of legacy on-prem, simplified patching)
- Flexibility and scalability (adding boxes, mobility, global access)
- Automation (PowerShell, Graph API, advanced reporting)
- Improved resilience (Microsoft SLA, native PRA/PCA)
Points to watch when migrating from Exchange OnPremise to Office 365
- Management of third-party applications using Exchange (fax, copiers, business applications)
- Migration of local archives (PST, third-party solutions)
- Governance of access rights and delegations
- Communication and change management
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