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You are a service company

Service companies cover a wide range of activities: consulting and audit firms, marketing agencies, players in the real estate and construction sectors, healthcare and medico-social companies, retail companies and even banks and insurance companies. They all share common challenges: securing sensitive data, streamlining internal and external collaboration, modernizing their digital tools and exploiting data for better business management. For over 15 years, IT Systèmes has been supporting service companies in their digital transformation. Our expertise enables us to understand the specificities of each business while deploying cross-functional solutions adapted to all: service continuity, enhanced cybersecurity, fluid collaboration between teams and customers, data enhancement with Power BI, and adoption of artificial intelligence (Microsoft Copilot, automation, predictive analysis) to boost productivity and create new uses.

You are a service company

The digital challenges facing service companies

Data security and confidentiality

Service companies handle strategic data: customer information, projects, contracts. Protection against cyber-attacks, identity and access management and RGPD compliance are essential to preserving trust.

Internal and external collaboration

Your teams often work remotely, on the move or in project mode. Collaborative environments such as Microsoft 365, Teams, SharePoint or Google Workspace encourage exchanges and streamline interactions with your customers.

Adding value to data and steering decision-making

Service companies need to monitor their performance in real time: tracking profitability, workload, resources and customer satisfaction. Power BI dashboards and AI solutions transform your data into decision-making levers and predictive analytics.

Project management and productivity

The success of your projects depends on good organization. Project management tools (Microsoft Project, Planner, Trello, etc.) and Microsoft Copilot integration allow you to automate certain tasks, track your projects more efficiently and improve productivity.

AI and new uses

Artificial intelligence transforms your practices: document generation, automated reporting, advanced data analysis, team support via Copilot. When properly managed and secured, artificial intelligence becomes an asset for optimizing your services and offering more value to your customers.

Mobility and flexibility

Your employees need secure access to their tools and documents, whether they're in the office, at a customer site or working from home. Identity management, VPN and workstation security solutions ensure uninterrupted work.

Our support for service companies

Our expertise is based on a detailed understanding of your needs: delivering your services seamlessly, protecting your data and strengthening customer relations.

IT Systèmes can help you modernize and secure your environments:

  • Advanced cybersecurity: 24/7 SOC supervision, PRA, outsourced backups, MFA, identity and access management.
  • Collaborative tools : Microsoft 365, Teams, SharePoint, Google Workspace, custom integrations.
  • Project management: integration of appropriate tools (Microsoft Project, Planner, Trello, etc.) and support in using Microsoft Copilot.
  • Data valuation and AI: Power BI dashboards, predictive analytics and automation to drive your projects and performance.
  • Mobility and flexibility : secure remote access, workstation and terminal management, seamless teleworking.
  • Outsourcing and support : continuous supervision, proactive assistance and support for your business peaks.

Getting support
You are a service company

Our expertise in supporting service companies

15 years of experience
with service companies and consulting firms.
Mastering environments
cloud and project management tools.
Innovation and AI
to boost productivity and customer relations.

Discover our latest white papers

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We accompanied them

With IT Systèmes, we rethought our infrastructure and automated the management of our environments. The result for us is improved service availability and simplified day-to-day administration.

Thierry
CIO in an insurance company

Right from the pre-sales phase, IT Systèmes understood our challenges and proposed a tailor-made solution. Their ability to combine technical vision and consulting convinced us right away.

Laurent
President of a real estate agency group

IT Systèmes rethought our network architecture and business processes. The deployment of Microsoft 365, SharePoint and Power Automate has automated many internal tasks. Our teams now collaborate effectively, even remotely. A structured approach and always relevant advice. A real performance gas pedal.

Sophie
Operations Manager

FAQ

Do you support different types of service companies?

Yes, we work with a wide variety of organizations, from consulting and audit firms to marketing agencies, healthcare companies, real estate firms, retail companies and even banks and insurance companies. We tailor our solutions to the specific needs of each business.

How do you guarantee the security of customer data?

We deploy comprehensive cybersecurity: identity and access management, encryption, 24/7 SOC supervision, outsourced backups and PRA. Your sensitive data remains protected and RGPD-compliant.

Can you help us improve collaboration with our customers?

Yes, we integrate collaborative environments (Microsoft 365, Teams, SharePoint, Google Workspace) that facilitate secure document sharing and enhance transparency in your project management.

Do you offer suitable project management and AI solutions?

Absolutely. We set up project management tools (Microsoft Project, Planner, Trello...) and help your teams take advantage of Microsoft Copilot and AI to automate their tasks, generate documents and enrich their analyses.

Can you help us use our data to manage our business?

Yes. We deploy Power BI dashboards and integrate AI solutions to track your key indicators (profitability, load, customer satisfaction) in real time, anticipate trends and make better decisions.