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Modernizing collaboration and the work environment
Modern collaboration is no longer limited to document sharing: it's based on a complete ecosystem encompassing communication, hybrid meetings, document management and governance.
In this context, Microsoft Teams, SharePoint Online, OneDrive, Teams telephony and Teams Room form a coherent foundation for streamlining exchanges, securing data and modernizing the working environment.
Customer challenge: fragmentation of tools and loss of efficiency
The customer was using a multitude of dispersed tools to collaborate, meet and communicate.
Consequences:
- Difficulty finding documents,
- Lack of governance over Teams and SharePoint,
- Aging and expensive telephony,
- Meeting rooms not adapted to hybrid working,
- Risk of data leakage or mismanagement.
Our approach: unify, secure and modernize
We have implemented the following approach:
In-depth usage analysis
We studied :
- The way teams work together on a daily basis,
- Existing communication tools,
- Document organization,
- The state of telephony and meeting rooms,
- Specific business needs (support, mobility, front-line, management, etc.).
Unified collaboration design
We have designed a complete, governed model:
- Team structuring (naming, permissions management, lifecycle)
- SharePoint architecture for document management
- Adopting OneDrive for secure, individual storage
- Implementation of a telephony strategy based on Teams Phone (dialing, routing, queues, switchboard, SBC if necessary).
- Modernize meeting rooms with Teams Room (certified systems, control, hybrid scenarios)
- Global integration through common governance (security, compliance, lifecycle)
Deployment & integration
- Deployment of Teams as a central communications and collaboration hub
- SharePoint Online commissioning for document rooms
- Migration of existing data and spaces to new services
- Gradual transition to Teams Phone and replacement of legacy phone systems
- Installation and configuration of Teams Rooms meeting rooms, with Microsoft-certified audio/video integration
- Setting up supervision systems (call quality dashboard, device monitoring)
Support & adoption
User training, training courses for professions, day-to-day support.
Practical workshops (hybrid meetings, telephony, co-publishing, secure sharing)
Customized documentation and continuous optimization of usage
Results: modernized, secure and governed collaboration
- Smoother, more unified collaboration between teams, on site or remotely
- Clear governance guarantees security, consistency and traceability
- Cost reduction and complete telephony modernization
- Dramatically improved meeting experience with Teams Rooms
- A single, secure document repository that's much easier to manage
- Rapid adoption of tools thanks to support and training
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