Guarantee the performance, security and evolution of your applications over the long term

We cover three areas: corrective maintenance (troubleshooting), preventive maintenance (patches, updates, supervision) and evolutionary maintenance (new functionalities, regulatory or technical adaptations). This ensures that your application remains high-performance, secure and adapted to your business needs.

We define clear SLAs, adapted to the criticality of incidents (blocking, major, minor). Thanks to our monitoring and alerting tools, we detect problems before they impact your users. We mobilize our HNO teams (evenings and weekends) if necessary to guarantee continuity of service.

Automation, via FlexFlow and Power Automate, enables recurring incidents to be dealt with rapidly, updates to be made more reliable and processing times to be reduced. For example, a patch or security update can be applied automatically as soon as it is released. This reduces maintenance costs and improves service quality.

TMA (Third-Party Application Maintenance) focuses exclusively on your applications: fixing, upgrading and optimizing them. Outsourcing, on the other hand, covers the entire infrastructure (servers, networks, workstations). TMA is therefore complementary and dedicated to the long-term future and evolution of your software.

We offer accessible support (tickets, hotline, training), clear documentation and skills transfer. Our aim is to ensure that your teams can understand new developments, use new functionalities and benefit from your modernized applications without excessive dependency.

‍

With TMA, you get applications that are more stable, more secure and always adapted to changes in your business. You reduce your operating costs, lower the risk of service interruptions and benefit from complete visibility thanks to monitoring reports. At the same time, your teams can focus on innovation and value creation, rather than on day-to-day incident management.