AI Automation Agency – Transform your business processes with artificial intelligence

When choosing your AI automation agency, first check their technical expertise: does the agency have a dedicated team of AI developers? Can they provide concrete client case studies with quantifiable results? Next, evaluate their methodological approach: do they offer a free audit to identify your needs? Do they prioritize quick wins over long-term projects? Also check its ability to integrate with your existing IT ecosystem and its compliance with security standards (GDPR, NIS2). Finally, make sure that the agency provides training and skills transfer, not just technical delivery. IT Systèmes meets all these criteria with specialized developers, a proven methodology, and long-term support.

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The timeframe varies depending on the complexity of the project. For a simple conversational agent (chatbot, helpdesk assistant), allow 4 to 6 weeks between the initial audit and production launch. For more complex projects involving document processing or the orchestration of multiple systems, allow 2 to 4 months. Our sprint-based approach allows us to deliver the first usable features within the first few weeks, then gradually enhance the agent based on your feedback.

Discover our use cases: Level 1 Helpdesk Agent - Employee Onboarding Agent

Yes, security is at the heart of our developments. We deploy AI agents on your infrastructure (private cloud or on-premise) or on platforms certified as GDPR-compliant. Your data never passes through uncontrolled public servers. We apply end-to-end encryption, fine-grained access and privilege management, and compliance with ISO 27001 and NIS2 standards. Our AI agents can also be configured to automatically anonymize sensitive data.

→ Discover our expertise: Data Management and AI: automating governance and ensuring compliance

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No, and that's not the goal. AI automation aims to free your employees from repetitive and time-consuming tasks so they can focus on higher value-added tasks: customer relations, strategic analysis, creativity, complex decision-making. AI excels at structured, repetitive tasks, but it remains a tool to assist humans. The winning approach combines artificial intelligence and human intelligence: AI handles the volume, while humans provide judgment and business expertise.

Calling on an AI automation agency such as IT Systèmes provides you with cutting-edge technical expertise that few companies have in-house. Our eight specialized developers are proficient in the latest AI technologies (GPT-4, Claude, open-source models), automation frameworks, and best practices for integration. An agency saves you 6 to 12 months compared to in-house development, avoids costly design errors, and guarantees a quick ROI. In addition, we bring a cross-functional perspective gained from dozens of projects in different sectors, allowing you to benefit from the best practices on the market.

Discover our expertise: Optimize your operations through automation and RPA

Our customers see an average reduction of 40% in the time spent on automated tasks within the first three months. The ROI depends on the automated process: a helpdesk agent can handle 70% of level 1 requests, freeing up the equivalent of several FTEs. An accounting agent can reduce invoice processing time by 60%. The return on investment is generally achieved in 6 to 12 months, with cumulative productivity gains over several years.

RPA (Robotic Process Automation) automates repetitive tasks by following fixed rules, such as copying and pasting data or filling out forms. AI automation goes further: it understands context, makes intelligent decisions, and adapts to variations. For example, RPA can extract data from an invoice with a fixed format, while AI can process any type of invoice, even handwritten ones, and handle exceptions. AI provides flexibility, continuous learning, and the ability to handle complex tasks that require understanding and judgment.

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The prerequisites are minimal. Your teams don't need any AI skills: we handle all development and integration. On the infrastructure side, most of our AI agents run on standard cloud environments (Azure, AWS, Google Cloud) or integrate directly into your existing tools (Microsoft 365, Slack, ServiceNow). If you have accessible APIs or databases, we can connect the AI agent to your business systems. For more complex projects requiring GPU computing power, we scale the infrastructure accordingly.

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