Generative AI Training for Businesses

Master ChatGPT, Copilot, and Claude safely—save time on your daily tasks without compromising your data.

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All training details

Participants

This training course is designed for employees who want to incorporate generative AI into their daily work, with no technical prerequisites. It is particularly aimed at:

Employees from all departments (Legal, Accounting, HR, Marketing, Sales, Operations) who use office software on a daily basis
Managers and team leaders looking to identify AI use cases for their teams
Managers and partners of small and medium-sized businesses who want to understand the challenges and opportunities of generative AI
Regulated professions (certified public accountants, lawyers, architects) seeking a framework that complies with their ethical obligations
Corporate AI liaisons responsible for promoting best practices internally

Learning Objectives

The main goal of this training is to empower your teams to use the key generative AI tools independently, within a controlled and secure environment. Key topics include:

Understanding what generative AI really is, its capabilities, and its limitations
Identify the main tools available on the market (ChatGPT, Microsoft Copilot, Claude, Gemini) and know which one to use depending on the context
Master prompt engineering techniques to obtain reliable and actionable results
Identify specific use cases relevant to your line of work
Understand the risks (data leaks, hallucinations, bias, copyright) and best practices for avoiding them
Comply with GDPR requirements and the framework of the European AI Act

Expected outcomes upon completion of the training

By the end of the training, participants will be able to:

Use ChatGPT, Copilot, or Claude to write, summarize, translate, and analyze documents, and automate repetitive tasks
Create effective and reproducible prompts for their business use cases
Assessing the relevance and reliability of an AI-generated response
Identify the data that should never be shared with a consumer AI tool
Choose the tool that best suits their needs (built-in assistant vs. external tool, free vs. paid version, self-hosted version)
Share best practices within their team

Prerequisites

No technical prerequisites. Proficiency with office software (Word, Excel, Outlook, or Google Workspace) is recommended. Participants should bring their own computers.

Methods used

Theoretical courses to lay the groundwork and demystify generative AI
Live demonstrations of the leading tools on the market
Hands-on workshops at participants' workstations using their own documents (anonymized if necessary)
A library of business prompts provided to each participant
Sector-specific case studies tailored to the audience (accounting firms, law firms, architecture firms, industry, local governments, non-profits, education)
Q&A sessions to address specific situations

Assessment Criteria

Orientation Interview / Self-Assessment at the Start of the Session
End-of-session assessment quiz
Satisfaction Survey (immediate and follow-up)
30-day post-training assessment of actual practices implemented

Speaker

The instructors leading this training are specialists in generative AI and digital transformation. They have at least five years of experience in their field and work daily with small and medium-sized businesses to help them adopt AI, particularly within the Microsoft Copilot ecosystem and using tools available on the market. Our user-centric approach, focused on facilitating change adoption, is grounded in over 10 years of experience in digital transformation.

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FAQ

Is this training really intended for non-technical people?

Yes, absolutely. No prior experience in computer science or data is required. The training is designed for business users who want to incorporate generative AI into their daily work without having to code or understand the inner workings of the models. We start with the basics and work our way up to practical use cases on the participants’ own workstations.

Is my data protected if I use ChatGPT during the training?

This is precisely one of the key focuses of the training. We use fictitious or anonymized data during the workshops, and we devote an entire module to privacy rules, the GDPR, and the AI Act. By the end of the training, your employees will know exactly what data they can and cannot share with each type of tool.

By training our teams, aren't we risking making the shadow AI worse?

The opposite is true, provided you’ve deployed an official tool beforehand. Shadow AI is usually already present in your company—your employees are using ChatGPT from their personal accounts or phones. Training, combined with a regulated professional tool (Copilot M365, ChatGPT Team, Claude for Work), eliminates the main reason for circumvention and establishes a clear framework for use. Conversely, providing training without an official tool is actually counterproductive: that’s why we always recommend the sequence “professional tool + usage policy + training,” and why we support you throughout the entire process, not just with training.

Can we tailor the content to our industry?

Yes. We always tailor the use cases and examples to the client’s industry: accounting, law, architecture, manufacturing, local government, non-profits, and education. Please describe your specific context during our initial discussion, and we will tailor the workshops accordingly.