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IT Service Provider for Small and Medium-Sized Businesses

An IT partner for small and medium-sized businesses for 15 years

24/7 IT outsourcing, cybersecurity, cloud services, and custom AI development: a team of 50 experts to manage your IT systems without hiring in-house staff. No-commitment contracts.

15+
years of experience
50
Experts at Your Service
Microsoft
Partner Solutions
Your challenges

IT Challenges for Small and Medium-Sized Businesses in 2026

Your challenges have changed: the rise of cyber threats, mandatory NIS2 compliance for critical sectors, cloud transformation, and AI automation. These are the four key issues driving the needs of our SMB clients.

01

Secure Your Business Without Overspending

Ransomware, phishing, data breaches: Protect your IT infrastructure at a professional level without hiring a full-time CISO.

02

Bringing Stability to Daily Life

System outages, slow performance, user support: Outsource operations to free your teams from IT tasks.

03

Achieving Compliance

NIS2, GDPR, customer requirements: Structure your IT governance to meet compliance obligations without added complexity.

04

Automate to Save Time

Power Automate, AI agents, CRM integrations: Turn manual tasks into automated workflows.

Our Offers

Our Solutions for Small and Medium-Sized Businesses

From day-to-day IT management to cybersecurity, cloud services, and custom development: a comprehensive suite of services to meet all the IT needs of an SME or mid-sized company.

Outsourcing

Continuous monitoring, multi-channel support (phone, email, ticketing), incident management, preventive maintenance. SLA: 5 days a week, 9:00 a.m.–6:30 p.m., with 24/7 on-call support available upon request.

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Cybersecurity

Managed SOC, Microsoft Defender EDR, security audits, NIS2 and GDPR compliance support, and phishing awareness training for teams.

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Microsoft Cloud

Microsoft 365 migration, Azure deployment, license optimization, data governance, managed backup.

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Custom Development & AI

Business software, Power Automate and Power Apps automations, AI agents, CRM/ERP integrations.

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They trust us

A Small Business Video Agency's Experience

★★★★★
“IT Systèmes has been managing our IT outsourcing since the beginning, and the team is always responsive and efficient: tickets are handled quickly, issues are resolved the first time, and communication is clear. We’ve also decided to entrust them with developing a custom CRM for Obeevi, with delivery scheduled within 30 days. That’s what we expect from a true IT partner: we no longer have to worry about support, so we can focus on our core business.”
Styde JacquinFounder, Obeevi (video agency, Malakoff)
Methodology

Our Method: Hyperdevelopment

No half-hearted efforts. Every SME project begins with a clear scope definition and moves forward in short sprints. You see the results at every stage.

01

48-Hour Schedule

Audit of your existing IT system, identification of urgent issues, and a detailed quote within 48 hours.

02

15-Day Onboarding

Inventory, documentation, transfer of access rights, first weekly update.

03

Run and Continuous Improvement

Oversight, support, monthly reports, quarterly roadmap.

04

Transformation

Beyond the Run: Cyber, Cloud, Automation, and AI Projects to Advance Your IT Infrastructure.

FAQ

Frequently Asked Questions for Small and Medium-Sized Businesses

What kind of IT budget should an SME plan for?

An SME’s IT budget varies depending on its size and digital maturity. Generally, total IT spending (hardware, licenses, service providers, cybersecurity) accounts for between 1% and 3% of revenue. For managed IT services, the per-user rate depends on the scope of services (monitoring, support, backups, security). We provide a customized quote within 48 hours after the initial consultation.

When Should You Outsource Your IT?

Outsourcing makes sense when you don’t have the volume to justify a full-time CIO, or when you need a variety of skills (cybersecurity, cloud, development) that a single person can’t cover. With IT Systèmes, you gain access to a team of 50 experts at a cost equivalent to that of an experienced CIO.

Does the NIS2 Directive apply to me?

NIS2 applies to critical and important entities (healthcare, finance, transportation, energy, water, digital infrastructure, etc.). If this applies to you, compliance requires a risk assessment, technical measures (EDR, backups, segmentation), organizational measures (governance, training, business continuity plan), and incident reporting. We support affected SMEs every step of the way.

What compliance requirements apply to an SME?

Beyond the GDPR (personal data security, breach notification), SMEs have contractual obligations imposed by their clients (large enterprises, the public sector) and, in some cases, industry-specific requirements (healthcare, finance). In practical terms: having tested backups, endpoint protection (EDR), access management, a password policy, phishing awareness training, and an incident response plan.

How long does it take to get started with IT outsourcing?

It typically takes between 2 and 4 weeks after signing the contract to get an IT outsourcing service up and running: in-depth scoping, inventory, documentation, transfer of access rights, and the first weekly meeting with your dedicated account manager. We provide partial support starting in the first week so you’re never left without a safety net.

Which industries do you serve?

We support small and medium-sized businesses and mid-sized companies across all sectors: services, manufacturing, accounting, healthcare, real estate, and trading. We take a sector-specific approach when the industry imposes specific requirements (such as Cegid for accountants or enhanced GDPR compliance in healthcare, for example).